I thought it was about time that I wrote to let you know what I thought of my experience as a client of yours at Quay Financial. You became my financial adviser seven years ago and quickly assimilated all the necessary information I provided. I was very impressed by your quick grasp of my circumstances which were far from straightforward.
I had dreaded the thought of having to try and grapple with the complexities of investments, tax relief, and pensions but you quickly put my mind at ease with your clear and concise explanations. As a result I was very happy to engage your services in securing my financial future.
Years later, I continue to have the clear explanation and the balanced advice from you but I now have the ability to look at what you are doing for me, online and on a daily basis. As I approach retirement I am inevitably taking a close interest in the plans that you have put in place to fund my retirement and the introduction of the True Potential platform is easily accessible and extremely simple to use, thus enabling me to have up to date, clear and accurate information.
However, most reassuring of all, is the fact that you are still there, on call to respond to queries and concerns. I rest assured knowing that I have easy access to impartial, accurate, and expert advice that takes account of my variable tolerance to risk. I have been very happy to recommend you in the past and will undoubtedly continue to do so. Very many thanks for all that you have done and continue to do.
Andrew has recently given me advice regarding auto enrolment, the new pension scheme employers must now provide to their employees.
Andrew’s knowledge of the subject, linked with Kate’s efficiency made this a fairly painless experience. Providing me with a pension provider that was known to our accountant, hopefully making things run in a satisfactory manner.
Andrew even came to our unit in Stalbridge and answered questions that were posed by my employees. I would not hesitate to recommend Quay Financial to anyone in a similar situation.
In my capacity as Executive Director (Franchisee) for BNI in Somerset and Wiltshire over a ten year period I have met many financial advisors. Professionals of considerable experience and financial accumen. People I got to know well.
When it came to my personal and business financial affairs, especially as I approached retirement, it became apparent that I would need help and Andrew Snell was a natural choice.
Over the 14 years I have now known Andrew, I have found him to be knowledgeable, patient and respectful in the way he explains the options available to someone who has never found financial issues easy to grasp.
Andrew is approachable, asks good questions and is able to help anyone come to the right decisions about their finances. I am sure if you met him, you would come to the same conclusions.
"We contacted Andrew when we realised that part of our estate may go the government through Inheritance Tax when we die and not to our children as we would like. Andrew analysed our situation and explained to us that unless we did something the Goverment could receive at least £258,000 of our wealth, which we built up over the years. This was far worse than we had imagined.
Andrew explained to us in plain English why this was so and how we may prevent this and we didn't have to give away our money. Throughout the consultations we felt very comfortable with and confident in Quay's ability to understand our situation and provide solutions which suited us.
We never felt under pressure at any time, enjoying our ongoing consultations. You have become a real friend to us."
"We were originally recommended to Quay by our solicitor for advice on our investments. We were not disappointed.
Andrew spent time listening to our needs and concerns, explaining the various investments available to us along with the tax implications. Never forgetting our caution when investing our money. We began to understand how investments worked and how much risk our existing investments were taking compared to how much we were comfortable with.
They obviously spent a long time designing an investment portfolio specifically for us. No question was 'too silly' or too much trouble and were happy spending time with us until we were comfortable.
We have already recommended Andrew to one of our friends and she seems happy as well."
"As a family we had to take the difficult decision to move our mother into residential care. I'd like to thank you for the time you took to meet us and discuss options available to us. You were able to establish very clearly the sum we needed to raise to meet the care home fees and help us plan for this significant outlay in a calm and measured way.
This means that we hope our mother will be able to stay at the care home of our choosing for the rest of her days, near to her family and with the support she needs. The modern financial solutions to this age old situation will we hope offer us peace of mind that the care home fees will be covered for however long is necessary. Thank you very much for your help and support."
Just to say a big thank you for today's very helpful and informative meeting. T and I were extremely grateful for your advice and wise counsel. Also for your flexible approach to the various scenarios we presented.
Financial advice is clearly an art rather than a science as there are often, as in our case, a number of dynamics impacting on the decision making process.
Anyway we both felt very re-assured after our meeting and confident we have made the right decision in choosing you as our financial adviser.